Return and Refund Policy

1. Overview

This return and refund policy applies to all subscription plans available on the website. The structure of each plan is clearly described prior to subscription. Users are encouraged to review plan details before confirming their selection. All content is delivered in a digital format and accessed online.

2. Digital Content Nature

All offerings on the site consist of static, digital materials. Access begins as soon as a subscription is confirmed. Due to the nature of the content, no physical goods are involved, and delivery is instant. There are no partial or delayed deliveries.

3. No Refunds Policy

Refunds are not issued once a subscription period has begun. This includes cases where the user does not access the material after subscribing. Each plan is billed on a monthly basis and remains active until the end of that cycle. The absence of use does not qualify as a returnable event.

4. Subscription Cancellation

Users may cancel their subscription at any time through written request. Cancellation will apply at the end of the current billing cycle. No pro-rata refunds are provided for unused portions. Confirmation of cancellation will be sent by email.

5. Plan Changes

You may change your plan level (upgrade or downgrade) at the start of the next billing period. Requests should be made in advance to allow time for system adjustments. Changes do not apply retroactively. Each billing period is treated as an independent cycle.

6. Exceptions

No exceptions to this policy are made based on device compatibility, internal team usage, or interpretation of materials. All content is provided in universal formats (PDF, DOC, XLS). If you are unsure about format compatibility, please reach out before subscribing.

7. Clarity of Description

All subscription content is described on the site before purchase. Users are responsible for reading the provided overviews and feature outlines. If additional clarification is needed, our contact form is available prior to any commitment.

8. Contact

For all inquiries related to returns or cancellations, please contact:
Address: C5X3+JM3, Tamale, Ghana
Phone: +233 545 985906
Email: [email protected]